Returns & Exchanges

At Fair & White, we want you to be completely satisfied with your skincare journey; if you are not happy with your purchase, you may return unopened items in their original packaging within 30 days.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare Your Package

Carefully pack your unused items in their original box to ensure they are protected during transit and include your RA number inside.

3

Ship It Back

Affix the provided shipping label and drop your package off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our quality control team inspects and approves the returned products, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing